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FAQ Page/Return Policy

Return Policy

Gallon Gear prides ourselves in bringing quality products to our customers. All sales are final no refund or exchanges unless it's a manufacturer issue. Please email us at with a picture of your issue and the order number. We cannot refund any used product. Customer will pay for return label to send back to our facility.

Shipping Policy

Gallon Gear orders ship in the order they come in. We offer both standard and priority shipping. If you have any shipping questions, please email


Cleaning your Gallon Gear sleeve:
There are multiple ways to clean your Gallon Gear sleeve. You can spot clean it with either soap and hot water, or shout and a wet rag, then hang/air dry. You can also put it in the washing machine on cold wash.  Hang dry DO NOT put in the dryer. 

Cleaning your jug:
Our jugs are really easy to clean. We only recommend putting water in our jugs to prevent bacteria build up and smell. The best way to clean your gallon jug is with our bottle cleaning tablets we offer. You can also use soap and water. Shake and rinse. Our GallonGear Bottle brushes work great too. You can put our jugs in the dishwasher just not on too high of a heat. Air drying is best.


The GallonGear brand is a US Trademark. It is a patented product that incorporates organization and hydration for just about anyone. Whether you are indoors, outdoors, a businessperson or bodybuilder GallonGear is right for you. GallonGear was developed to solve the problem of keeping your water cool as well as keeping your belongings safe and secure in one place.
A healthy body needs to consume half it’s weight in ounces in water. This means constant trips to the water fountain or store for bottles of water. We all struggle with maintaining adequate hydration and keeping our belongings together during our workout. GallonGear invented a insulated sleeve that goes over your gallon of water. It also has a hook for your keys, clear pocket for your phone that allows you to still access your touch screen and a mesh pocket for your miscellaneous items. Plus if you have a Bluetooth headset your workouts or everyday life activities can be wire free. GallonGear’s special material also keeps your water cool for your enjoyment throughout the day. 
Come join us in our movement to stay hydrated and motivate others to drink more water. There’s no doubt drinking more water will provide you a healthier lifestyle. Start today by kicking your life into high gear with GallonGear.