2 Year Warranty
Product Information And Warranty
Welcome to the world of SixPack - the leading international brand of travel, business and lifestyle accessories for Meal prep. Since 2009, SixPack has been dedicated to providing our customers with an outstanding ownership experience. Sixpack’s comprehensive product coverage is reflective of our commitment to our consumer’s ongoing satisfaction. Specifically, we make three commitments to our customers:
- You will enjoy using our innovative products that are designed and manufactured to be the best;
- You will experience world-class, after-sales customer service;
- A SixPack product from one of our travel, business, or lifestyle bags collections will be covered for five (2) years. Limited Warranty coverage begins date of in-store purchase or date of delivery and is valid on purchases from an authorized SixPack store, dealer, or Sixpackbagselite.com
Sixpack’s warranty extends to the original owner; it is straightforward and comprehensive, and just part of the total SixPack ownership experience. Should you have additional questions, please email info@sixpackbagselite.com
2 Years of Ownership: Worry Free
With limited exceptions, if your SixPack product is damaged during the twenty four (24) months you own it– including damage caused by normal wear and tear, airline handling, or any other damage–SixPack will cover all repair expenses, all you have to do is pay shipping and handling costs to and from our repair facility. If we determine that the product is damaged beyond repair, we will replace it. If we determine that a replacement product is not available, we will provide you with a product of comparable value. Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
You Can Expect Years of Quality Service
We do have many customers with well-traveled bags that are more than five years old, who would like to have their bags refurbished or repaired. For these customers, we offer courteous, responsive service and the highest quality repairs and refurbishment at a reasonable cost. If we are unable to repair the bag, we will suggest alternative options. Please call your local service center before sending your product for repair or refurbishment to discuss shipping and handling costs and other fees.
Total Commitment
The bottom line is that at SixPack, we are totally committed to keeping you happy about our products and our service. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. You can access the warranty form to fill out and submit, 24 hours a day, seven days a week. Add Link Here
Proof of Purchase
Please save your store receipt as proof of purchase. This will be needed to demonstrate your warranty coverage. Additionally, this will serve as proof that your purchase was made at an authorized SixPack retailer. Our Limited Warranty only applies to products that were purchased from an authorized SixPack store or dealer. If you no longer have your receipt, we may be able to use your tracer history in order to demonstrate your warranty coverage. Please visit Register Your SixPack Now to do so.
Registering with the SixPack Tracker program records the date of purchase so that your information is in our system. Should you ever need to use our repair services, we can validate if your bag is still under warranty. Not all items we make have a tracker number, but most of our meal prep bags and luggage do. If the item in question is not registered with SixPack Tracker it will be your responsibility to provide proof of purchase at an authorized SixPack retailer. Please see our tracker registration page for more details regarding tracker registration.
This warranty gives you certain rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
CONTACT INFORMATION
Any questions concerning this warranty should be addressed to info@sixpackbagselite.com